Tell Us What You Don't Like—Creating Success Born From Criticism

Wed, 03 Feb 2010 15:54:00 -0500

How often do you hear someone ask what you don’t like about their product? Our guess—Not very.

Most companies treat criticism like it’s the plague. And because they avoid looking at their organization and products honestly, they end up spending a good deal of money covering up defects instead of on front-end resources that create ultimate success.

We can’t help but shake our heads at the futility of that mentality.